777e Privacy Policy

This Privacy Policy ("Policy") describes how 777e ("we", "us", "our", "the Platform") collects, uses, stores, discloses, and protects personal data provided by or generated from users ("you", "the Player") of the 777e website located at 777e.ws and all associated services, games, and features.

This Policy applies to all personal data processed in connection with your use of the 777e platform, whether you are a registered player, a visitor browsing the site without an account, or a former player whose account has been closed. By accessing or using 777e, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions about how 777e handles your personal data, please contact our support team via live chat or at the email address listed in Section 14.

777e collects personal data that falls into the following categories. We only collect data that is necessary for the purposes described in this Policy — we do not collect data beyond what is proportionate to those purposes.

• Full legal name as provided during account registration or KYC verification.
• Date of birth for the purpose of age verification (21+ requirement).
• Mobile phone number used as a primary identifier and for two-factor authentication.
• Email address for account notifications and, where consented, promotional communications.
• Residential address collected during KYC verification, including city, district, and postcode within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).

• Government-issued photo ID such as a National Identity Card (NID), passport, or driving licence.
• Proof of payment method such as a screenshot of your bKash, Nagad, or Rocket wallet displaying your registered mobile number, required to match the payment source to your account.
• Proof of address documentation may be requested in connection with enhanced due diligence checks.

• Transaction records including deposit amounts, withdrawal amounts, dates, and the payment method used (bKash, Nagad, Rocket, Upay, bank transfer).
• Account balance history maintained for accounting, AML compliance, and dispute resolution purposes.
• 777e does not store full payment card numbers or mobile banking PINs. All payment data is tokenised or handled directly by the relevant payment service provider.

• Game session logs, bet placement history, wager amounts, game outcomes, and bonus usage.
• Sports betting selections, stake sizes, odds accepted, and settlement records.
• Responsible gaming tool usage, including any deposit limits, cool-off periods, or self-exclusion requests you have activated.

• IP address for geolocation verification, fraud detection, and security logging.
• Device identifiers including device type, operating system, and browser type.
• Session data including login timestamps, session duration, and pages visited within the platform.
• Cookie data — see Section 7 for full details.

• Records of live chat conversations with 777e support agents.
• Email correspondence sent to or received from 777e.
• Records of complaint submissions and their resolution outcomes.

777e collects personal data through the following primary channels:

• Directly from you when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or respond to a survey or promotion.
• Automatically as you interact with the Platform, through server logs, cookies, and tracking technologies as described in Section 7.
• From payment service providers such as bKash, Nagad, Rocket, and Upay, who may share transaction confirmation data with 777e to complete or verify a payment.
• From identity verification partners engaged to assist with KYC and AML compliance checks, who may cross-reference data against publicly available records or third-party databases.
• From fraud prevention services that share risk signals, device fingerprint data, or IP reputation data to assist 777e in identifying and preventing fraudulent activity.

The table below sets out the specific purposes for which 777e processes your personal data and the corresponding legal basis relied upon for each purpose.

777e processes your personal data under one or more of the following legal bases:

• Contract performance: Processing is necessary to provide the services you have requested — including account management, payment processing, and game access — under the contract formed when you accepted our Terms & Conditions.
• Legal obligation: 777e is required by applicable law to conduct identity verification, maintain financial records, and implement anti-money laundering controls. We cannot waive these obligations at your request.
• Legitimate interest: 777e processes certain data — such as platform analytics, fraud detection signals, and security logs — on the basis that we have a legitimate business interest in operating a safe and reliable platform, provided that interest is not overridden by your privacy rights.
• Consent: Where 777e relies on your consent as a legal basis (primarily for marketing communications), you have the right to withdraw that consent at any time by updating your communication preferences in your account dashboard or by contacting support.

777e does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with carefully selected third parties only in the following circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, and partner banks receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are contractually bound to use your data solely for payment processing.
• Identity verification partners: Third-party KYC and AML service providers process identity documents and run compliance checks on behalf of 777e. They are bound by strict data processing agreements and may not use your data for any other purpose.
• Game technology providers: Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session data necessary to deliver game functionality. These providers do not receive your full identity data.
• Fraud prevention services: Risk and fraud detection platforms may receive technical and device data to help 777e identify unusual account behaviour and prevent financial crime.
• Legal and regulatory authorities: 777e will disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law, a valid legal order, or where necessary to protect 777e's legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 777e's business, player data may be transferred to the acquiring entity. You will be notified via email or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

777e uses cookies and similar tracking technologies to operate the platform correctly, analyse usage patterns, and improve the overall player experience. The following types of cookies may be placed on your device when you visit 777e.ws:

• Strictly necessary cookies: Required for core platform functionality such as maintaining your login session, remembering your account preferences, and ensuring secure navigation. These cookies cannot be disabled without impairing your ability to use 777e.
• Analytics cookies: Used to collect aggregated, anonymised information about how players interact with the platform — including pages visited, time spent, and navigation paths — to help 777e identify areas for improvement.
• Functionality cookies: Enable 777e to remember preferences such as your preferred language, display settings, or game lobby view so you do not need to reconfigure them on each visit.
• Security cookies: Help 777e detect and prevent fraud, bot activity, and account takeover attempts by recording device fingerprint data and session integrity signals.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing 777e, though certain personalisation features may be affected. 777e does not use third-party advertising cookies or cross-site tracking cookies.

777e retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy, subject to any longer retention periods required by applicable law.

After the applicable retention period has elapsed, 777e will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

777e employs a multi-layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our technical and organisational measures include:

• SSL/TLS encryption: All data transmitted between your device and 777e servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher).
• Encrypted data storage: Sensitive data including identity documents and financial records is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 777e's systems is restricted on a strict need-to-know basis. All staff access is authenticated, logged, and subject to regular review.
• Two-factor authentication (2FA): 777e supports and strongly recommends 2FA for all player accounts to reduce the risk of unauthorised access.
• Intrusion detection: 777e operates continuous monitoring and intrusion detection systems on all production infrastructure.
• Security testing: 777e's platform undergoes regular security assessments including penetration testing and vulnerability scanning.

While 777e takes every reasonable precaution to protect your data, no digital platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your own login credentials. If you suspect that your account has been compromised, please contact 777e support immediately via live chat.

As a data subject, you hold the following rights in relation to the personal data that 777e holds about you. To exercise any of these rights, please contact our support team via live chat or at the email address listed in Section 14. 777e will respond to all valid requests within 30 days.

• Right of access: You may request a copy of the personal data 777e holds about you, together with information about how it is processed.
• Right to rectification: You may request that 777e correct any inaccurate or incomplete personal data held about you. You may also update certain details directly through your account dashboard.
• Right to erasure: You may request that 777e delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to 777e's legal obligations to retain certain data as described in Section 8.
• Right to restrict processing: You may request that 777e limits the processing of your personal data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: Where processing is based on your consent or a contract, you may request that 777e provides your personal data in a structured, machine-readable format.
• Right to object: You may object to processing carried out on the basis of 777e's legitimate interests. 777e will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.

777e strictly prohibits use of the platform by anyone under the age of 21. The platform does not knowingly collect personal data from individuals under 21. If 777e becomes aware that personal data has been collected from a minor, all associated data will be deleted immediately and the account will be permanently closed.

Parents and guardians who believe that a minor under their care may have accessed 777e or provided personal data to the platform are encouraged to contact our support team immediately via live chat so that appropriate action can be taken without delay.

The 777e platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay) and game technology partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). While 777e works only with reputable partners, we are not responsible for the privacy practices of third-party services. Each third party operates under its own privacy policy, and 777e encourages you to review those policies directly on their respective platforms before providing personal data.

777e may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. Where changes are material — meaning they significantly affect your rights or how your data is used — 777e will notify you at least seven (7) days in advance via a notice displayed prominently on the platform or sent to your registered email address.

Your continued use of the 777e platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. The version published at 777e.ws/privacy-policy is always the current, binding version. The effective date at the top of this Policy indicates when it was last revised.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777e processes your personal data, please reach out to us through one of the following channels:

• Live Chat: Available 24/7 directly from your 777e account dashboard — the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line and provide your registered mobile number or email address so we can identify your account.
• Response time: 777e aims to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 calendar days of receipt.